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CTDATA Finally Implements Monitoring on its Internet Services

Last week, CTDATA took a major step toward improving customer service by implementing a series of network monitoring tools to alert our staff to Internet service outages 24 hours a day. This will allow us to quickly identify problems that affect our key services, particularly hardware failures, connectivity problems, mail server, web server, and database outages.

Over the first 10 days of monitoring, we have achieved 99.82 percent accessibility to our most important servers: ctdata.com, gcf-inc.com, rcnj.org, and aaharefs.org. The servers themselves have been up and running continuously. The 24 minutes of downtime that we show on our reports are Quality of Service outages. In other words, server responses took longer than they should have.

We hope that our servers continue to run this smoothly, and that there are no serious data communication problems ever again. (Yea, right. As if....) But, if outages do occur, we believe that we are in a much better position to address them quickly than we have ever been before.

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CTDATA Venutures (CTDATA) develops Internet and Intranet applications for corporations and non profit organizations. Our services include:

  • Consulting services for Movable Type and TypePad-based publishing systems (visit our Weblog Improvement website for more information),
  • Financial services business process consulting,
  • Content management system and knowledge management system consulting,
  • Apache web server engineering and hosting,
  • MySQL, Sybase, and Microsoft SQL Server architecture and development,
  • SOAP, REST, and XML-RPC system architecture and programming, including Amazon Web Services and
  • Weblog publishing.
For more information, contact Dave Aiello by email at dave [at] daveaiello.com or call him at +1-267-352-4420.
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