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Dell Screws Up in Effort to Comply with Export Regulations

WiredNews is reporting that Dell did not ship a laptop ordered by a Mountaintop, PA handgun manufacturer because it was concerned that the company might export the computer illegally. However, rather than following up with Weigand Combat Handguns to determine the intended use of the computer, Dell cancelled the order. This situation developed as part of a screening process Dell developed to check its orders for suspicious activity that might indicate diversion of equipment to terrorists.

This foul up caused the customer to conclude that Dell treats firearms users as second-class citizens, and to encourage hunters and Second Amendment advocates to email Dell, express their outrage, and potentially, cancel or withold new orders.

If the WiredNews article is correct -- that companies whose names contain certain aggressive-sounding words were automatically flagged as potential law-breakers-- someone introduced a screening step that most people would consider Orwellian. It also set itself up for embarassment in that they would probably hold shipments bound for companies such as Clorox, if the order indicated it was intended for the Combat pest control products group.

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