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Earpiece on Treo 180 Fails After 3 Months of Use

Dave Aiello wrote, "Last Thursday, I discovered that the Handspring Treo 180 I've been using since since early March was no longer working properly. Although the mobile phone components themselves were largely working, the speaker contained in the earpiece was not working at all. This meant that the Treo was unusable as a phone unless I had the headset plugged in and the earbud connected to my ear."

"I didn't do anything unusual to the Treo, like drop it or get it wet. Without going into more detail, it appears that the switch that determines whether the screen cover/earpiece is flipped open had failed."

"After talking to Handspring Technical Support on the phone twice, I was offered a working, advance-ship unit delivered in 1 to 2 working days for a $25 fee. This seemed like a reasonable warranty policy to me, so I went for it. I received the new unit today, and it is working well."

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