Mail Server Reconfiguration Notice-- Mail Client Changes May Be Necessary
Dave Aiello wrote, "Many of you received an e-mail from me on Monday, July 10, explaining that our mail
servers were attacked by people attempting to send SPAM (junk e-mail) through
them. We have corrected the problem and increased the security of the mail
servers."
Unfortunately, our security changes require that some of you will need to make
configuration changes to the programs that you use to send and receive e-mail.
If you do not use Netscape Communicator for mail, you should pay close
attention to the following information.
E-mail clients like Microsoft Outlook and Microsoft Outlook Express allow you
to choose whether to use a protocol called Authenticated SMTP. The mail
servers mail.ctdata.com and mail.gcf-inc.com now require you to use
Authenticated SMTP to send outgoing e-mail. If you do not enable Authenticated
SMTP, your outgoing mail (to domains other than ctdata.com and gcf-inc.com)
will not go through and will not be returned to you.
Here are some instructions that I found that explain how to enable
Authenticated SMTP in Outlook Express. The full text of this is found in the
Microsoft Knowledge Base at:
http://support.microsoft.com/support/kb/articles/Q200/7/88.ASP?LN=EN-US&SD=gn&FR=0
"To determine if an Outlook Express client is configured to require
authentication when connecting to an outgoing mail server, follow the steps
below. For other clients, refer to that client's documentation.
- In Outlook Express, on the Tools menu, click Accounts.
- Select the mail account, and then click Properties.
- Click the Servers tab, and find the Outgoing Mail Server area.
- If the {mail server} requires authentication, click to select the 'My server requires authentication' check box, and then click Settings to enter the logon information...."
Sorry for any inconvenience this may be causing you. Please let me know if you
do not understand how to comply with these instructions, and I will try to help
you determine how to proceed.